AI WhatsApp Chatbot
Intelligent 24/7 replies trained on your FAQs, products, and brand voice. Answer customer questions instantly — no extra staff required.
AI chatbot Kenya
AI WhatsApp solutions for Kenya
Our Solutions
One platform. Every way your customers talk to you on WhatsApp.
Afripixel Flow is a complete AI chatbot and WhatsApp automation platform for Kenyan businesses — from 24/7 customer support and M-Pesa checkout to marketing campaigns, order tracking, and industry-specific workflows.
12+
Chatbot solutions
M-Pesa
Built-in payments
24/7
AI support
AF
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Platform solutions
Everything your WhatsApp chatbot can do
Purpose-built for Kenyan e-commerce, retail, and service businesses — powered by AI, WhatsApp Business API, and local payment rails.
E-commerce & Product Catalogs
Let customers browse products, search catalogs, and add to cart inside WhatsApp with rich product cards and buttons.
WhatsApp e-commerce KenyaM-Pesa Payment Integration
Accept payments in chat with STK Push and Paybill prompts. Close sales without manual M-Pesa follow-ups.
M-Pesa WhatsApp botOrder Management & Tracking
Capture orders, send confirmations, and automate delivery updates so customers always know their order status.
WhatsApp order trackingWhatsApp Marketing Campaigns
Broadcast promotions, offers, and newsletters to contact lists with delivery and read tracking.
WhatsApp marketing KenyaUnified Team Inbox & CRM
Manage all customer conversations in one place. Assign chats, track leads, and collaborate as a team.
WhatsApp CRM KenyaKnowledge Base AI Training
Upload policies, FAQs, and product docs so your AI chatbot gives accurate, on-brand answers every time.
AI knowledge baseWooCommerce & Shopify Sync
Connect your online store and showcase products, sync inventory, and process orders through WhatsApp.
Shopify WhatsApp KenyaVisual Workflow Automation
Build guided flows for sales, bookings, and support with drag-and-drop workflows — no coding needed.
WhatsApp workflow automationAnalytics & Insights
Track conversations, orders, campaign performance, and AI usage with real-time dashboards.
WhatsApp analyticsTeam Collaboration
Add team members, manage roles, and handle high-volume chats together without losing context.
WhatsApp team inboxHuman Agent Handoff
Seamlessly transfer complex chats from the AI bot to a human agent when customers need personal help.
AI to human handoff
Industry solutions
Chatbot workflows for every industry
Pre-built workflow templates and AI configurations for how Kenyan businesses actually operate.
Retail & E-commerce
Product discovery, cart, checkout, M-Pesa payment, and order confirmation — fully automated in WhatsApp.
Hospitality & Restaurants
Menu browsing, table bookings, delivery orders, and guest FAQs handled by your AI chatbot 24/7.
Healthcare & Clinics
Appointment booking, service info, and patient enquiries with privacy-conscious automated responses.
Education & Training
Course enquiries, enrollment flows, fee reminders, and student support on WhatsApp.
Professional Services
Lead capture, consultation booking, quote requests, and follow-ups for agencies and consultants.
Logistics & Delivery
Order status updates, delivery notifications, and customer support for shipping and courier businesses.
Smart by design
Workflows + AI — the best of both
Not every message needs the same answer. Afripixel Flow combines structured workflows for sales and checkout with generative AI for open-ended questions — so your WhatsApp chatbot always picks the right response.
Guided workflows
Trigger flows when customers say "order", "buy", or "book". Guide them step-by-step through checkout, bookings, or data collection.
AI open questions
When no workflow matches, AI answers using your knowledge base, product catalog, and custom system prompt.
Instant M-Pesa checkout
Workflows can trigger STK Push at the right moment — turning conversations into paid orders.
Why Kenyan businesses choose us
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Built in Nairobi
Local team, EAT timezone support, and features designed for the Kenyan market.
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M-Pesa native
STK Push and Paybill integrated — not bolted on as an afterthought.
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WhatsApp-first
Your customers are already on WhatsApp. Meet them where they are.
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Secure & scalable
Enterprise-grade data handling for growing teams and high chat volumes.
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Fast setup
Go live in days with guided onboarding, free trial, and Nairobi-based support.
FAQ
WhatsApp chatbot questions
Common questions from Kenyan businesses exploring AI automation.
What is a WhatsApp chatbot for Kenyan businesses?
A WhatsApp chatbot is an automated assistant that replies to customer messages on WhatsApp 24/7. Afripixel Flow combines AI and structured workflows so you can sell products, accept M-Pesa payments, answer FAQs, and run marketing campaigns — all inside WhatsApp.
Does Afripixel Flow support M-Pesa payments in chat?
Yes. Customers can complete checkout with M-Pesa STK Push or Paybill prompts directly in the conversation — no manual payment confirmation needed.
Can I use Afripixel Flow for customer support automation?
Absolutely. The AI chatbot handles common questions using your knowledge base, while complex issues can be handed off to a human agent in the unified team inbox.
Which industries can use Afripixel Flow?
Retail, e-commerce, hospitality, healthcare, education, professional services, logistics, and more. We provide industry-specific workflow templates and AI configurations.
How is Afripixel Flow different from generic chatbot tools?
We are built in Kenya for Kenyan businesses — with M-Pesa, WhatsApp Business API integration, local support in Nairobi, and pricing in KES. Our platform covers sales, support, and marketing in one place.
How do I get started with an AI WhatsApp chatbot?
Sign up for a free trial, connect your WhatsApp Business account, upload your products or knowledge base, and launch your first workflow. Our team in Nairobi can help you onboard.
Ready to automate your WhatsApp?
Join Kenyan businesses using Afripixel Flow to sell, support, and grow on WhatsApp with AI.
Email
info@afripixelflow.co.ke
Phone
+254 714 893 057
WhatsApp
Chat with us
Location
Ambank House, 18th Floor, Nairobi